Account Deletion

Delete your Zoolk account

Zoolk users can request deletion of their account and associated personal data at any time. This page is provided for Google Play account-deletion review and for customers who need a direct web request path.

How to request deletion

1. Send an email to info@techminemw.com using the email address registered on your Zoolk account.
2. Include your business name, tenant or store code if available, and the phone number linked to the account.
3. Write "Account Deletion Request" in the subject line so our team can prioritize the request.
4. We will verify account ownership before deleting any account or business data.

What data is deleted

After verification, Zoolk deletes or anonymizes account profile details, login credentials, user preferences, device/session records, support access records, and personal contact details associated with the requesting account.

Business and transaction data

Zoolk is a business POS and commerce platform. Sales, invoices, receipts, inventory movements, audit logs, payment records, tax records, and other business records may be retained when required for legal, accounting, security, fraud-prevention, dispute-resolution, or contractual obligations.

Retention period

Verified deletion requests are normally completed within 30 days. Data that must be retained for legal, tax, security, or accounting reasons may be kept for up to 7 years, or longer where applicable law requires it.

Need help?

For questions about account deletion or privacy rights, contact info@techminemw.com.